Privacy policy.

Effective Date: April 18, 2025

SG TEX AND CO ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable data protection laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and other contact details provided by clients or partners.

  • Business Information: Order details, purchase history, design specifications, and other information related to our apparel manufacturing services.

  • Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies or similar technologies when you visit our website.

  • Other Information: Any additional information you voluntarily provide, such as feedback, inquiries, or survey responses.

2. Confidentiality of Client Information

All information provided by our clients, including personal, business, and design-related data, is treated as confidential. We will not disclose, share, or make public any client information unless:

  • We have obtained prior written consent from the client.

  • Disclosure is required by law, court order, or government regulation.

  • It is necessary to fulfill an order or service request (e.g., sharing shipping details with a courier).

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders for apparel manufacturing.

  • Communicate with clients regarding orders, inquiries, or customer support.

  • Improve our products, services, and website functionality.

  • Send promotional materials or updates, if you have opted in to receive them.

  • Comply with legal obligations or protect our legal rights.

4. How We Protect Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your information, including:

  • Encryption of sensitive data during transmission and storage.

  • Restricted access to personal information to authorized personnel only.

  • Regular security assessments to identify and mitigate risks.

Despite our efforts, no security measures are completely infallible. In the unlikely event of a data breach, we will notify affected individuals as required by law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers (e.g., shipping companies, payment processors) who assist in our operations, under strict confidentiality agreements.

  • To comply with legal obligations or respond to lawful requests from authorities.

  • With your prior consent for specific purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze usage. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Opt out of marketing communications at any time.

  • Restriction: Request restriction of how we process your information.

To exercise these rights, please contact us at the details provided below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SG TEX AND CO
Email: privacy@sgtexandco.com
Address: 123 Apparel Lane, Suite 100, Textile City, USA

We will respond to your inquiries promptly and in accordance with applicable law.

By engaging with SG TEX AND CO or using our website, you acknowledge that you have read and understood this Privacy Policy.